York Catholic District School Board
Call Centre Hotline
1-888-767-4778




Self Service Ticket (ISAAC)

Applications:
  SASI (K-12)
  Web Grades
  FirstClass
  Student Data Warehouse
  S.D.M.S
  I.E.P
  Special Education
  SAP
  Reading Recovery
  Other Supported Apps.

Documentation:
  Call Centre Poster
  Service Level Agreement

YCDSB Home
   
   
Headlines
     
   
  		• K-8 Web Grades Information Bulletin
       
  		• Winter 2008 Admin Computer Training Courses
       
  		• Call Centre - FAQ
       
  		• WebGrades Elementary
       
  		• SASI Secondary - All Secondary Schools Upgraded
       
  		• New YCDSB Call Centre Announcement


    Click here to see outage details.
    How to report a current outage
    Browse the Knowledge Base
        FirstClass Quick Reference Guide
    		SASI (K-12)
    Student Administration System
        IEP
    IEP Engine & SE Forms


    Click here to see outage details.

    How Are We Doing? Feedback is greatly appreciated. To provide comments and suggestions please click here.

    Contact Information

    Phone: 1-888-767-4778
    Fax: (905) 713-1261

    		Hours of Operation

    Mon - Friday: 8:30am - 4:45pm
    Phone Menu Options:
    1: SASI, Report Cards, Curriculum Planner and Co-op Planner
    2: IEP
    3: FirstClass, TSSI, SDMS, TCH25, Student Data Warehouse and NTIP
    4: RWD, ContinuED, PD Place, and Meeting Room Manager
    5: Classroom, SAP and Other Assistance

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